Swift Services logo call-01 logo_niceic which trusted trader

Address

Swift Services, 387 Amersham Rd, Hazelmere, Buckinghamshire, HP15 7JA

 

Email

peter.d.jones@btconnect.com

 

Phone:

01494 715 913

 

Mob:

07836 245 864

Contact us

If you've any questions, or an electrical emergency, please don't hesitate to get in contact by phone or email.

 

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website

http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

Complaints

‘Guarantees/Warranties are not insurance backed’

 

COMPLAINTS POLICY

 

We always endeavour to provide the best service and products for our customers. However, on rare

occasions, we recognise that there may be times where our customers may not be completely satisfied.

 

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and

we will respond promptly to ensure complete satisfaction.

 

As soon as possible after the completion of the works, please inspect the work to ensure everything has

been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as

you can in order that we can rectify any problems as soon as possible.

 

Either

call us on: 01494 715913,

write us at: 387 Amersham Road, High Wycombe, Buckinghamshire,

HP15 7JA or email us at peter.d.jones@btconnect.com

 

We aim to respond within 14 days of receiving your

complaint and where possible, will provide you with a date to remedy any issues raised.